Customer portal for housing companies

Through the Imatra Water customer portal, housing company representatives receive alerts about possible leaks or temperature deviations in the meter space. 

The portal updates readings once a day and can be monitored hourly, daily, weekly, monthly and yearly. The secure portal is being continuously developed and will also include the ability to see the housing company's water consumption in cubic meters.

The portal displays the water consumption readings of housing companies that have installed remote-readable water meters.

Imatra Water customer portal

The portal is:

• For property managers and housing companies
• For monitoring and reviewing water consumption from main water meters
• View multiple metrics from the same account
• Viewing and turning on meter alarms
• Setting spending limits
• Data secure

Registering and logging into the customer portal requires strong authentication. 

At this stage, only authorized signatories of housing companies, who appear in the register of the Finnish Patent and Registration Office, can register and log in to the Imatra Water customer portal. Please read the instructions below and log in to the portal.

Imatra Water - customer portal instructions

Log in to the customer portal 

Questions about the portal can be sent by email to water billingimatra.fi vesilaskutus@imatra.fi.