Self-service library means extended opening hours of the library. You can visit the library, retrieve your reservation and borrow other material even when the staff is not there.
Self-service is available at all branches of the Imatra city library. The main library's opening hours are 8 a.m. to 20 p.m. every day. You can shop at local libraries any day of the week from 7 a.m. to 21 p.m. The library is therefore also available on weekends and holidays.
Instructions for self-service library users
When you visit a self-service library, consider other customers and familiarize yourself with the safety instructions and the library's rules of use. The right to use the self-help library is personal, and only the guardian can enter together with their children under the age of 15. The guardian is responsible for the use of the self-help library for children under the age of 15. The right to use can be removed in cases of abuse.
You can visit the library and borrow from the lending machine with your Heili library card and the four-digit PIN code attached to it. You can get both from the staff. Make sure that the door locks after you and that no one else can enter. A door left open causes an alarm to the security office. Libraries have recording camera surveillance.
The reserved material is organized on the pick-up shelf according to the customers' personal reservation numbers. You can see your reservation number in the pick-up notice, which you receive as a text message, email or letter. Computers are also available during self-employment hours. Printing is not possible.
During self-service hours, you can leave your returns in the return hatch or return them yourself at the machine. Please note that the staff will not process returns left in the door until the next working day. Loans left in the return hatch appear in your loans and accrue a possible late fee until the staff returns them.
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