Library loan periods and fees

Loan periods and maximum loan amounts

Quick loans: 1 or 2 weeks

Material with multiple reservations: 1 or 2 weeks

Magazines, music recordings, games and movies: 2 weeks

Books, children's music recordings and other borrowing material: 4 weeks

Always check the loan period on the receipt or in the online library!

At the same time, the customer can have a maximum of:

5 console games
50 music recordings
50 movies
100 loans in total

You can make a maximum of 50 reservations.

Payments and price list

Use of the library is mostly free of charge. We charge fees, for example, for late returned loans and uncollected reservations. You can pay your fees at any Heili library or Heili online library. In the online library, the lower limit of payment is 0,65 euros.

Unpaid payments remain on your debt balance. Pay your debt at the latest with the first loan of the year, because the previous year's payments will cause a loan and renewal ban. You also lose the right to borrow if your debt balance exceeds 10 euros. The right to borrow is restored as soon as the payments have been paid.

Late fees

EUR 0,20 per day.
A maximum of EUR 6,00 per loan is charged.
A late fee is charged for all calendar days of the year.
Payments are collected as soon as the loan period expires.
No late fees are charged for material for children and young people.

The costs of sending a notice of lateness
EUR 0,80 per notification.
We also charge for children's and young people's material.

Billing supplement
EUR 5,00 per invoice.
We also charge for children's and young people's material.

Uncollected reservation

1,50 euros per reservation.
No fee is charged for material for children and young people.

Remote service

5,00 euros per loan from both general and academic libraries.
Article copies are charged according to the sending library's invoice.
Fees are also charged for uncollected material.

New library card

2,00 euros (the first card is free)

Lost or broken material

If the book or other material you borrowed is lost, broken or otherwise unusable, tell the staff about it. You can usually replace the material by buying a new, similar copy or by paying the replacement price indicated by the library. Due to copyright fees, video recordings cannot be replaced with a new song. The replacement price for console games is a maximum of 40,00 euros. The replacement price for DVDs, Blu-ray discs and CD-ROMs is EUR 20,00 at most. For other material, compensation is charged according to the material register.