Library loan periods and fees

Loan periods and maximum loan amounts

Quick loans: 1 or 2 weeks

Requested material: 2 weeks

Magazines, music recordings, games and movies: 2 weeks

Books, children's music recordings and other borrowing material: 4 weeks

Always check the loan period on the receipt or in the online library!

At the same time, the customer can have a maximum of:

• 5 console games
• 50 music recordings
• 50 movies
• 100 loans in total

A maximum of 50 reservations can be made.

Payments and price list

Library payments are accepted in all Heili libraries. You can also pay electronically by logging in to the online library (payments over EUR 0,65).

Unpaid payments remain in the customer's debt balance. The debt balance must be reset at the latest with the first loan of each year; previous year's payments cause a loan ban. The customer also loses the right to borrow if the debt balance exceeds 10 euros. The right to borrow is restored as soon as the payments have been made.

Late fees

EUR 0,20 per day.
A maximum of EUR 6,00 per loan is charged.
A late fee is charged for all calendar days of the year.
Payments are collected as soon as the loan period expires.
No late fees are charged for the materials of the Children and Youth Department.

The costs of sending a notice of lateness
EUR 0,80 per notification.
A fee is also collected from the materials of the children's and youth department.

Billing supplement
EUR 5,00 per invoice.
A fee is also collected from the materials of the children's and youth department.

Uncollected reservation

1,50 euros per reservation.
No fee is charged for materials from the children's and youth department.

Remote service

5,00 euros per loan from both general and academic libraries.
Article copies are charged according to the sending library's invoice.
Fees are also charged for uncollected material.

New library card 

2,00 euros (the first card is free)

Corrupt material

The customer replaces the damaged material by bringing a new copy or by paying the replacement price determined by the library. Due to copyright fees, AV recordings cannot be replaced with a new song. The replacement price for console games is a maximum of 40,00 euros. The replacement price for DVDs, Blu-ray discs and CD-ROMs is EUR 20,00 at most. For other material, compensation is charged according to the material register.

Our Products

Blank DVDs EUR 2,00

Blank CDs EUR 1,00

Broken CD, cassette and other cases EUR 1,00

Copies and prints

Black and white A4 or A3 paper EUR 0,20
Colored A4 paper EUR 0,50
Colored A3 paper EUR 1,00