Damages

When do I file a claim for damages?

A claim for compensation can be made to the city of Imatra if the damage has occurred in an area managed by the city and there is reason to assume that the city is complicit in the damage, for example through significant neglect of maintenance.

The responsibility for maintenance of traffic lanes is shared between the city and the owners of the plots. It belongs to the owner of the property winter maintenance of the sidewalk next to the lot and the own lot access. The city of Imatra is not liable for compensation if the damage occurred on the sidewalk or junction at another lot. 

In addition, the city area has public roads owned by the state, which are responsible for the regional ELY center (Elinkeino-, liikkein og militørensenskus).

Annex: Maintenance responsibilities (picture)

In case of property damage, compensation is sought from your own insurance company. For an injury at work or on a business trip, compensation is sought from the employer's accident insurance.

Claims for compensation are processed in the urban infrastructure area of ​​responsibility, which, if necessary, also requests a statement from the street developer. The applicant may also be asked for additional information about the damage. Based on the compensation application and statements, it is decided whether the damage will be compensated. Processing a compensation case usually takes a few months. The applicant will be notified of the decision in writing. 

Claim for damages

A compensation claim is made in writing. To enable smooth processing of the application, the application must be filled out carefully.

The form can be filled out and sent electronically or print and fill in with a pen.

The damage compensation application is sent to the Imatra city registry at Virastokatu 2, 55100 Imatra or by email registryimatra.fi (kirjaamo[at]imatra[dot]fi).

Fill out the form online

PDF file: Claim for damages (form)

The average processing time for applications is about 4-6 months. In individual cases, however, the processing time may vary.

What should the claim for damages contain?

The following information is presented in the claim for damages:

• Applicant's first name, last name and contact information (including bank account)
• What, where and when happened
• Injuries and/or damages caused
• Reason for liability (e.g. bad condition of the street)
• Claim (incurred expenses, temporary inconvenience, etc.)
• Eyewitness contact information

The following must be submitted as an attachment to the claim for compensation:

• Original paid invoices
• Medical certificate
• Map presentation of the venue
• Photo(s)
• Police investigation report
• Possible other material related to the compensation claim