Damages

A claim for compensation can be made to the city of Imatra if the damage has occurred in an area managed by the city and there is reason to assume that the city is complicit in the damage, for example through significant neglect of maintenance.

The city of Imatra is not liable for compensation if the damage occurred on the sidewalk or junction at another lot. The responsibility for maintenance of traffic lanes is shared between the city and the owners of the plots. It belongs to the owner of the property winter maintenance of the sidewalk next to the lot and the own lot access. 

Annex: Maintenance responsibilities (picture)

In addition, the city area has public roads owned by the state, which are responsible for the regional ELY center (Elinkeino-, liikkein og militørensenskus).

In case of property damage, compensation is sought from your own insurance company. For an injury at work or on a business trip, compensation is sought from the employer's accident insurance.

Claim for damages

A compensation claim is made in writing. To enable smooth processing of the application, the application must be filled out carefully.

The claim for compensation must be submitted for processing as soon as possible after the damage event. If not all the necessary attachments are available when the claim is submitted, they can be submitted as additional information during the processing. However, all necessary attachments must be submitted before the actual decision is made (e.g. payment receipts).

The form can be filled out and sent electronically.

Fill out the form online

You can also print and fills in the form with a pen. The damage compensation application is sent to the Imatra city registry at Virastokatu 2, 55100 Imatra or by email registryimatra.fi (kirjaamo[at]imatra[dot]fi).

PDF file: Claim for damages (form)

The average processing time for applications is about 4-6 months. In individual cases, however, the processing time may vary. When the compensation claim has been processed, the applicant will be notified of the decision in writing. 

The claim for damages must include

• Applicant's first name, last name and contact information (including bank account)
• What happened and when
• Where it happened, a map representation of the scene
• Claim (incurred expenses, temporary inconvenience, etc.)
• Original paid invoices
• Reason for liability (e.g. bad condition of the street)
• Contact information of possible eyewitnesses, photos and other material related to the compensation claim

The applicant may also be asked for additional information about the damage.