Case management and archiving

Case management services handles the documentation and storage of matters handled in the city's organization and prepares the documents of trust bodies.

Case management and customer service manages the city's registry, where incoming and outgoing mail is registered and forwarded as required by law.

Case management and customer service handle the city hall's customer service and develop the city's customer service as a whole.

Case management takes care of compiling and implementing the agendas and minutes of trustee bodies and document management.

Health care patient documents and social care customer documents can be requested from the social and health district of South Karelia (Exote) of the unit to which the matter relates.