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An advertising image for Suomi.fi messages. The image shows a hand holding a phone.

Letters from city authorities will soon be sent electronically via the Suomi.fi messaging service

Release
3.2.2026 14:11
For example, extracts from minutes and decisions by officials will be sent to local residents via the Suomi.fi service in the future.

The City of Imatra will introduce electronic letters at the beginning of the year. In the future, a large part of the letter mail sent by the city to private individuals will appear in the municipal resident's Suomi.fi mailbox.

—Electronic mail will be used to send, among other things, hearing notices, extracts from minutes and decisions of officials. Until now, these documents have been sent by traditional paper mail, the team manager of the case management team Antti Valpas says.

The change does not apply to all letters sent by the city. For example, invoices sent by the city will still arrive in the mail as usual.

Initially, only mail intended for private individuals will be sent to the Suomi.fi mailbox. Companies and associations will be added as recipients of messages at a later stage.

What should a city dweller do?

There is no need to take any action to activate Suomi.fi messages if the person already has the Suomi.fi service. If the service has not been activated, you can register for it at suomi.fi/viestit or in the Suomi.fi mobile application.

If electronic messages are not enabled, mail will still arrive in paper form.

The introduction of electronic services is part of a legislative change aimed at transitioning to digital government communications. The legislative change is coming into force in the spring. After that, government mail will be delivered primarily to Suomi.fi messages. Mail may also arrive in other electronic channels if the person has adopted them.

The system is currently being tested. Emails will start arriving to residents in February.

For more information: 

Antti Valpas, Team Manager for Case Management, antti.valpasatimatra.fi (antti[dot]valpas[at]imatra[dot]fi), tel. 020 617 1103

What are Suomi.fi messages?

Suomi.fi messages are a secure electronic mailbox that replaces official mail that arrives by paper mail. The service is used by several authorities and the number is constantly growing. Incoming messages can be read using the Suomi.fi mobile application or by logging in to the Suomi.fi online service at https://suomi.fiThis way, your incoming mail can be read wherever you go.

Identification is done with bank codes, a mobile certificate or an electronic certificate from your ID card. By enabling Suomi.fi messages, you will also receive mail sent by several different authorities electronically.

In October 2025, Suomi.fi messages were already used by over 2,2 million people.

Read more about Suomi.fi messages 

Comments

Pertti Ahvonen
Wednesday
25/02/2026
15:02

When you want and give…

If desired and consent was given, Posti's OmaPosti letters service should also have been available.

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