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If you have noticed a suspected health hazard in food, household water or swimming water, it is possible to report it nationwide via the attached ilppa link. The information is processed electronically by the authority. Making a report does not require logging in. The Food Agency is responsible for maintaining the Ilppa service.
Food poisoning refers to an illness or poisoning that has been acquired through the consumption of food or household water. Often the symptoms are vomiting and/or diarrhea. When thinking about the cause of food poisoning, it is good to remember that it usually takes from a few hours to several days from the time of eating to the onset of food poisoning symptoms. For this reason, in addition to the last food eaten, it is also good to think about the foods eaten during the previous days. If you suspect that you have food poisoning, report it to the health authorities as soon as possible to find out. When you get symptoms, think about what you have eaten and take a sample of the food if possible. If necessary, you can also contact a health center or occupational health service.
If you have purchased a food product that you think does not comply with food regulations in terms of quality or other characteristics (such as packaging labels or composition), contact the food control authority. You can also return the product to the place of purchase with possible packaging markings or contact the product manufacturer.
If you notice incorrect food processing methods or temperature conditions or other factors endangering food safety, such as untidy conditions, at the point of sale or service, contact food control.
If a food business operator suspects that the food they sell or serves has caused food poisoning, or receives contact from customers who suspect they have contracted food poisoning, all food that was available or for sale at the time of the suspected illness and that is still remaining should be kept. Food industry operators have a statutory obligation to report suspected food poisoning to the food control authority.
The supervisory authority accepts reports of suspected cases of food poisoning. As a general rule, the supervisory authority conducts an inspection of a food industry company and/or water utility, and samples are taken if necessary. If more people become ill, an investigation into the epidemic will be started. The purpose of the epidemic investigation work is to obtain information about the cause of the epidemic and its causes, so that similar cases can be avoided in the future.
Any suspected health hazard caused by water or food should also always be reported to the health authority.
You can find more information about food poisoning and ways to protect yourself from it From the website of the Food Agency.